Information We Collect

When you use our services, we gather different types of information. Some you provide directly, and some we collect automatically as you interact with our platform.

Personal Information You Provide

• Account details including your name, email address, phone number, and company information
• Financial data you upload for reporting purposes, such as transaction records and revenue figures
• Communication records when you contact our support team at [email protected]
• Payment information processed through our secure payment partners (we don't store full credit card details)
• Identity verification documents required under Thai financial regulations

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage patterns showing which features you access and how often
• Login timestamps and security-related data to protect your account
• Technical data that helps us improve platform performance

How We Use Your Information

Your data serves specific purposes that directly support your experience with our financial reporting tools. We're not in the business of selling your information—that's not how we operate.

Under Thai law, we're required to have a legitimate basis for processing your personal data. For most of our services, this basis is either your consent or our contractual obligation to provide the reporting tools you signed up for.

Data Storage and Retention

We store your information on secure servers located within Thailand and, in some cases, with cloud providers that maintain facilities in Singapore. This keeps data within the ASEAN region for faster access and compliance with local data residency preferences.

When you close your account, we don't immediately delete everything. Thai financial regulations require us to keep certain records for auditing purposes. After the required retention period expires, we permanently delete your data from our systems.

Sharing and Disclosure

We share your information only when necessary. Here's who might have access and why it matters to your use of our platform.

Service Partners

• Payment processors who handle transactions securely on our behalf
• Cloud infrastructure providers maintaining our servers and databases
• Email service providers delivering notifications and support communications
• Security monitoring services that help protect against cyber threats

Legal Requirements

We may disclose your information when legally required by Thai authorities, including the Revenue Department, Securities and Exchange Commission, or in response to valid court orders. We'll notify you about such requests unless prohibited by law.

Business Transfers

If GamelyAppTask is acquired or merged with another company, your information would transfer to the new entity. You'd receive advance notice about any such change and how it affects your data.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights over your personal information. These aren't just theoretical—we've built processes to honor each of these rights.

1. Access: Request a copy of all personal data we hold about you, delivered in a readable format
2. Correction: Update inaccurate information or add missing details to your profile
3. Deletion: Request removal of your data when it's no longer necessary for the purposes we collected it
4. Portability: Receive your data in a structured format that you can transfer to another service provider
5. Objection: Oppose certain types of data processing, particularly for marketing purposes
6. Restriction: Limit how we use your information in specific circumstances
7. Withdrawal: Revoke consent you previously gave for data processing activities

Security Measures

Protecting your financial data isn't optional—it's central to everything we do. We've implemented multiple layers of security to keep your information safe.

• End-to-end encryption for data transmission using TLS 1.3 protocol
• Database encryption at rest with regularly rotated encryption keys
• Multi-factor authentication options for account access
• Regular security audits conducted by independent third parties
• Employee access controls limiting who can view your data
• Automated backup systems with secure off-site storage
• Intrusion detection monitoring active 24 hours a day

International Data Transfers

While we primarily store data within Thailand, some of our service partners operate from other countries. When data crosses borders, we ensure it receives equivalent protection.

We use standard contractual clauses approved by Thai data protection authorities when transferring personal data internationally. These contracts require our partners to maintain security standards matching Thai legal requirements.

Current international partners include cloud infrastructure in Singapore and email services in the United States. Both maintain certifications showing they meet rigorous data protection standards.

Cookies and Tracking

Our platform uses cookies—small text files stored on your device—to maintain your login session and remember your preferences. We're transparent about what cookies we use and why.

Essential Cookies

These keep you logged in and remember your language preference. Without them, the platform wouldn't function properly. You can't disable these while using our service.

Analytics Cookies

We use analytics to understand which features get used most and where people encounter problems. This data is anonymized and helps us make improvements. You can opt out through your account settings.

Performance Cookies

These help us measure page load times and identify technical issues affecting user experience. The information collected is aggregated and doesn't identify individual users.

Your browser settings let you block or delete cookies, though this might limit platform functionality. Each browser handles this differently—check your browser's help section for specific instructions.

Children's Privacy

GamelyAppTask is designed for business use by adults. We don't knowingly collect information from anyone under 20 years old, which is the age of majority in Thailand. If we discover we've accidentally collected data from a minor, we'll delete it immediately.

Parents or guardians who believe their child has provided information to us should contact [email protected] right away.

Changes to This Policy

We update this policy occasionally to reflect new features, legal requirements, or business practices. When we make significant changes, we'll notify active users by email at least 30 days before the new version takes effect.

The current version is always available at gamelyapptask.com/privacy-and-security.html. We include the last update date at the top so you can see when changes were made. Continuing to use our service after changes take effect means you accept the updated terms.

Third-Party Links

Our platform might link to external websites or services that we don't control. This privacy policy doesn't cover those sites—they have their own policies that govern how they handle your information. We encourage you to read their privacy statements before sharing personal data.

Data Controller Information

Under Thai data protection law, GamelyAppTask acts as the data controller for personal information collected through our platform. This means we determine how and why your data is processed.

Our Data Protection Officer oversees compliance with privacy regulations and handles inquiries about data practices. You can reach them directly at [email protected] with privacy-specific questions.

Complaints and Disputes

If you're unhappy with how we've handled your personal data, please contact us first so we can address your concerns. Most issues can be resolved through direct communication.

If you're not satisfied with our response, you have the right to file a complaint with Thailand's Personal Data Protection Committee. They're the supervisory authority responsible for enforcing data protection laws in Thailand.